Privacy Policy

At Keep Custom Boxes, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website [www.keepcustomboxes.com] and our services.

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

We may collect information automatically, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Cookies and tracking data to improve user experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your orders, inquiries, or support requests
  • Improve our website and services
  • Send promotional offers or updates (if you opt in)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information. However, we may share your information with:

  • Service providers and partners (e.g., payment processors, shipping carriers) to fulfill your order
  • Legal authorities if required by law or in response to valid legal requests
  • Business transfers in case of a merger, acquisition, or sale of our company assets

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze site traffic and usage

You can control or disable cookies through your browser settings, but some features of our website may not function properly without them.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. These include:

  • Secure servers and encryption technologies
  • Limited access to personal data by authorized personnel only
  • Secure payment gateways for online transactions

However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Retention of Data

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (where applicable)
  • Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us
  • Request a copy of the data we hold about you

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

9. International Users

If you access our website from outside the U.S., please note that your information may be transferred and stored in countries with different data protection laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Keep Custom Boxes
Email:
sales@keepcustomboxes.com
Phone:(949) 787-2003

Get Your Custom Packaging Quote

Fill out the form, and our dedicated packaging consultant will connect with you promptly